Sonesta Posadas del Inca Puno

The room was beautiful! Amazing lake view, beds were super comfortable, bathroom was very clean and with sustainable products. Awesome personel! Also food was delicious, although they should have more plant-based products and lactose free options.

The hotel view of lake titicaca was excellent. They have nice garden area to sit outside and see their lamas and relax. Staff were so helpful when i wasn’t well with altitude sickness and they brought oxygen to our room at midnight. you could buy your own oxygen mask for 30 sols so could reuse if needed. The rooms was warm and comfortable : beds good with soft cosy bedding and room was clean. They were very helpful with airport taxi transfers and getting into pune town to pick up tours - cost was 12 sols, roughly £3. They have a good restaurant onsite with a wide varied menu. All staff spoke good English.

Smart hotel, location is a 20 min walk from the town centre but easy cab ride. Very nice garden/grounds with animals. Reception staff were good, as were the rooms. Might be worth paying the extra for the Lake view rooms.

The staff was beyond nice, Luis and Elis are two names that come into my mind but they were all so supportive. The hotel was clean, very comfortable, rooms with good hairdryer, nice lounge area with coca and muña tea 24/7. The view was so pretty, there is a nice outdoor area to watch sunrise or sunset with fireplaces for winter time. Breakfast was delicious and the day we left the city at 4am, they prepared a to go breakfast for us. It was easy and quick to go to the city center, the hotel can call a taxi for approximately 11 soles.

To begin with, when you arrived they welcome you and help you by taking your luggage to the room. The stuff is very friendly and willing to help you. The place is almost 15 minutes from the center by taxi. If you get cold at night, don't worry because there is heating! Breakfasts start super early, which helps because the tours start early. They have a variety of foods and drinks. The best of all is when you have your coffee in front of Lake Titicaca. It is a hotel to which I would definitely return.